Effective Date: 1st July, 2026 onwards
Thank you for choosing to learn with The A G International. We are committed to providing high-quality digital education in AI, Digital Marketing, Spoken English and Academic Writing Services.
Please read this policy carefully before purchasing any of our online courses. By completing a purchase on our website (https://theaginternational.online/), you agree to the terms outlined below.
1. Nature of Digital Products
All our courses, masterclasses, and digital downloads are delivered online and grant instant access to proprietary educational content. Because this knowledge cannot be “returned” once accessed or downloaded, our refund policy differs from those of physical products.
2. Standard Refund Policy
Strict No-Refund Policy: Due to the immediate, digital nature of our course materials, all sales are final. Once a purchase is completed and access to the course is granted, we do not offer refunds, exchanges, or cancellations under any circumstances. We encourage you to review the course curriculum, preview videos, and carefully read the course description before making a purchase.
3. Exceptional Circumstances
We may, at our sole discretion, issue a refund or credit in the following exceptional cases:
- Duplicate Billing: If you were accidentally charged twice for the same course transaction due to a technical error.
- Technical Unavailability: If a prolonged technical error on our platform prevents you from accessing the course for an extended period (more than 72 hours) immediately following your purchase, and our support team cannot resolve the issue.
4. Process for Requesting a Refund (If Applicable)
If your situation falls under our exceptional circumstances, please follow these steps to request a review:
- Send an email to support@theaginternational.online within the eligible timeframe.
- Include your full name, the email address used for the purchase, and your order/transaction number.
- Provide a clear explanation of why you are requesting a refund.
Our team will review your request and respond within 3 to 5 business days. If approved, the refund will be processed back to your original method of payment. Please note that it may take additional time for your bank or payment provider to post the funds to your account.
5. Account Termination
If a refund is processed for any reason, your access to the course and all related materials will be immediately revoked.
6. Contact Us
If you have any questions or need further clarification regarding this Return and Refund Policy before making a purchase, please reach out to us:
- Email: info@theaginternational.online
- Mailing Address: The Aginternational, Belda, Paschim Medinipur, West Bengal, India, PIN – 721424